B2B Online Order Processing

Customers of this wholesale custom clothing producer had been complaining about the difficulty of placing orders using their Excel/Email based ordering process. Management wanted to find a way to greatly improve this process from the customer perspective without adding extra burden on the wholesale team.

Studio28 engineered an online B2B order processing system handling ~5k orders per year worth $10mil sales. Integrated MS Power Automate, OneDrive and Zoho Forms to take in and transform submissions into required Excel format, route the order data and trigger internal and customer notifications. Client reports a greatly improved customer experience, simplified internal workflow and reduced manual effort.