Customer Experience Vendor Assessment With over 300 locations across the US and 10,000 employees, Bowlmor AMF retained Studio28 to assess the customer experience (CX) practice at the corporate and local levels. We analyzed the performance of their enterprise feedback...
City of New York/HRA The City of New York spends billions each year to procures services from the private sector. Studio28 worked with the HRA Legal Affairs department to provide detailed analysis of their procurement and contracting process in preparation for...
Analysis of Enterprise Fundraising System Led business process documentation and analysis of enterprise fundraising system at a large national nonprofit by interviewing key stakeholders in person and on the phone Performed “gap analysis” comparing the current process...
White-label support for Outside Agencies DLS Design DLS Design is a boutique web design agency specializing in websites and branding material for law firms. Studio28 was contracted to revamp the maintenance process for 50+ WordPress sites. We audited each individual...
Online Tenant Services Platform After Hurricane Sandy, the St. Denis building and it’s 300 commercial tenants in NYC’s East Village were without power and no way to get information. Studio28 built the platform in WordPress giving management an alternative...
